Help Center
Frequently Asked Questions
Find answers to common questions about our services, process, and products
How long does it take to drill a tube well?
A standard tube well project takes 1–3 days depending on the depth required and soil conditions. Our team conducts a geophysical spring water survey before starting work. We serve all 25 districts of Sri Lanka.
Do you offer warranty on solar panel installations?
Yes! We offer a 5-year installation warranty and 25-year performance warranty on all solar panels installed by Vishwa Solar & Electrical. Our technicians also provide annual maintenance check-ups.
Do you deliver Vishwa Herbal products islandwide?
Yes, we deliver all our herbal products and shop items islandwide across all 25 districts of Sri Lanka. Standard delivery takes 2–5 business days. Express delivery is available in Colombo and suburbs.
What payment methods do you accept?
We accept Cash on Delivery, Bank Transfer (NRFC/LKR), Visa/MasterCard, PayHere Sri Lanka, and Stripe for international orders. All online payments are secured with SSL encryption.
Can I request a free site assessment before hiring?
Absolutely! We offer free site assessments for tube well projects, solar installations, and building construction. Simply call us or fill the contact form and our team will schedule a visit at your convenience.
What is the maximum depth of your tube wells?
With our modern drilling equipment, we can drill deep bore wells up to 400ft depth islandwide, finding clean and abundant water even in dry zone areas.
Do you offer structural plans for building construction?
Yes, through Vishwa Builders, we provide complete architectural designs, structural planning, BOQ preparation, engineering certifications, and turnkey building construction.
Still Have Questions?
Our team is available 24/7 to answer your inquiries and provide professional assistance.